GD Marketing Laptop Hardware Repair and Upgrades

SB Tech was approached by GD Global Marketing Solutions, a busy marketing agency, to provide extensive hardware repairs and upgrades to their aging fleet of laptops. The company’s operations heavily rely on high-performance laptops for graphic design, content creation, and digital marketing tools, but many devices were underperforming due to outdated hardware. SB Tech’s mission was to repair malfunctioning components and upgrade systems for improved performance, allowing their team to work more efficiently.

Project Requirements:

• Hardware Repair: Several laptops required repairs for faulty keyboards, broken hinges, and malfunctioning charging ports.
• Upgrades: The client wanted to enhance the performance of the laptops by upgrading their hard drives to SSDs and expanding RAM for better multitasking and faster processing.
• Heat Management: Laptops were experiencing overheating due to clogged cooling fans, affecting system performance during heavy workloads.
• Data Safety: While performing hardware replacements, ensuring data protection and system integrity was a priority.

Solution Provided:

SB Tech deployed a specialized team to handle both the repair and upgrade process, ensuring minimal disruption to the client’s workflow while transforming their laptops into high-performing machines.

• Hardware Repairs:
  • Replaced faulty keyboards on 5 laptops with new, responsive units.
  • Fixed broken screen hinges and installed reinforced brackets for long-term durability.
  • Repaired malfunctioning charging ports on 3 laptops to ensure reliable power supply and charging.
• Hardware Upgrades:
  • Upgraded the hard drives in 10 laptops from traditional HDDs to fast 500GB SSDs, resulting in dramatically improved boot times and file transfer speeds.
  • Expanded RAM on 8 laptops, upgrading each system from 4GB to 16GB, allowing for smoother multitasking and better performance with demanding marketing applications.
• Cooling System Maintenance:
  • Cleaned and replaced cooling fans to reduce overheating issues, ensuring optimal thermal management and system longevity during high-demand operations.
• Data Protection:
  • Backed up all data before performing any repairs or upgrades, ensuring no loss of critical files or marketing project data during the process.
  • Conducted post-repair system checks to ensure data integrity and full functionality after upgrades.

Challenges Addressed:

• Component Availability: Sourcing specific hardware components, such as reinforced hinges and replacement charging ports, required quick logistics to minimize project delays.
• Overheating Issues: The buildup of dust in the cooling fans was causing systems to overheat. Our thorough cleaning and replacement of cooling components resolved these issues, allowing the laptops to operate at peak performance.
• Performance Bottlenecks: Many laptops were severely underperforming due to outdated hardware. The upgrades we performed resulted in noticeable speed improvements, which helped the client’s team work more efficiently.

Outcome:

The laptop repairs and upgrades led to a significant boost in productivity for Global Marketing Solutions. The company’s laptops are now running faster, with improved performance for multitasking and creative tasks. Overheating problems were eliminated, and employees experienced fewer hardware failures. The client was highly satisfied with both the technical improvements and the professional, timely service provided by SB Tech.

Client Testimonial:

“SB Tech breathed new life into our old laptops! The hardware repairs and upgrades made a huge difference in our team’s efficiency. They handled everything smoothly, from repairs to upgrades, without any disruption to our work. Highly recommend their services.”
– Sumit Sharma, Operations Manager, GD Global Marketing Solutions